Surcharging through DaySmart Payments via Stripe allows merchants to pass on card processing costs by adding a fee to card transactions that their customers will pay. When customers pay this fee, the merchant will be able to keep the entirety of the cost of the transaction as income without having to pay card processing fees.

To enable surcharging, merchants must meet specific availability, rates, and compliance requirements. This includes operating in supported regions, applying fixed surcharge rates, and adhering to card network and local disclosure rules.

Surcharging is currently only available for merchants in the United States, Canada, Australia, and New Zealand using DaySmart Payments via Stripe using the latest versions of the DaySmart Salon, DaySmart Pet, DaySmart Spa, and DaySmart Body Art cloud applications.

DaySmart does not currently support surcharging in the following states/regions in the United States:

Surcharging availability is subject to change at any time and may be removed from your account as rules and regulations change.

Surcharging will charge an additional fee, calculated by a set rate, to a customer on top of the total of the transaction amount. This rate is non-configurable by the merchant. If surcharging is added onto a transaction, you as a merchant will not pay card processing fees and they will be passed onto your customer. Surcharging will increase the card processing fee for an applicable transaction based on the rates indicated in your software, but you will not pay them, your customer will. If surcharging is not applied to a card transaction for some reason, you as the merchant will pay the card processing fee, but it will be based on your normal rates, not the rate used for surcharging.

Rates to calculate the surcharge fee added to transactions are as follows, depending on the country of the merchant account:

*Where supported

Surcharging rates are subject to change at any time.

Merchants who surcharge must display a clear disclosure of their card surcharge policy within their business. This must be inclusive of the rate that is used to calculate the fees of the surcharge. The rate can be found in your software under "Surcharging Options".

Consult the rules of the card networks you accept and your jurisdiction for specific information on the requirements you must meet as a merchant that surcharges. Stripe will handle acquirer notification on your behalf.

Card network requirements can be found below:

Surcharging is supported for card present (terminal) and card not present (manually keyed in or card on file) transactions that are processed using DaySmart Payments via Stripe.

Currently surcharging is only available using the following terminals for card present transactions:

Surcharging is not available using the following terminals for card present transactions:

If you need to purchase a supported terminal, you can learn how to buy one with our help article.

Support for more terminals will be coming in the future as it becomes available from Stripe.

This section provides an overview of how to enable card surcharging if it’s available for your account. You'll learn how to access the surcharging settings and review the necessary terms and conditions before activation. Availability may vary depending on your region.

Once surcharging is enabled, it will automatically apply a card surcharge fee to applicable card transactions. This section covers what surcharging will look like when processing a transaction and after a transaction is processed.

All surcharge fees collected within the selected time frame will be added into Card Surcharges section of the "Sales Totals and Sales Tax by Range of Days" report. This is not income you received, but can serve as a way to understand how much money in card processing fees was passed onto your customers in a given time frame.