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Request a New Feature

Kyle Goodman avatar
Written by Kyle Goodman
Updated over a week ago

📝 Overview

This article walks you through how to submit a feature request directly from within the software. You can share ideas, view previous submissions, vote on requests, and update your email preferences.


📨 Submit a Feature Request

Use the in-app Resource Center to submit your feedback or feature suggestions to the DaySmart team.

Click the arrow to learn how to submit a feature request

💡Pro Tip:

  • If you experience issues or notice something that seems to no longer work as intended, contact support directly rather than submitting a feature request. This ensures the issue is addressed promptly and avoids delays. You can reach support at [email protected] or via our live chat.

  • Be clear and specific. Describe the feature, your goal, and any workarounds you currently use to achieve it.

  1. Use the in-app messenger to submit your feedback or feature suggestions to the DaySmart team.

  2. Click on Send us a Message.

  3. Select Submit a Request.

  4. Click Create a Ticket.

  5. In the form, fill out the following:

    • Add a Title

      • This should make it clear what Feature or enhancement would you like to see implemented.

    • Add a Title

      • This should include additional details explaining the request and what you are trying to achieve?

    • Any workaround you’re using for this issue.

    • Upload a File

      • This can be inclusive of images or attachments if helpful.

    • Add a Product Area

      • If applicable, select a Product Area that this request corresponds to.

  6. Click Create a Ticket to finish.


FAQs

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

What fields do I need to fill out?

Click the arrow to view the answer

Include the following:

  • Add a Title

  • Any workaround you’re using for this issue.

  • Upload a File

  • Add a Product Area


How do I see other users’ requests?

Click the arrow to view the answer

At this time you're unable to see other user's requests, only your own.


How do I vote for a request?

Click the arrow to view the answer

At this time we do not have voting capabilities. If there's something you request that others have requested, we update those numbers on the back-end for the Product Team to have visibility into.


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