š Overview
Your CID, also called your Registration Number, is the unique number that identifies your DaySmart Pet account. You do not need it for day to day use, but our support team may ask for it when you contact us, and having it ready speeds things up. You can look it up yourself at any time in Account Management.
š Where to Find It
Go to Account Management at account.daysmartpet.com.
You can also reach it from the Cloud software by clicking your name in the upper right and selecting Billing & Account.
Select the My Info tab.
Your CID/Registration Number appears in the Account Overview section.
š” Pro Tip: Save your CID somewhere handy. Having it on hand when you chat with or email support lets us find your account right away.
ā Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Is my CID the same thing as my customer ID or account number?
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Yes. The same number goes by a few different names depending on where you see it, including CID, Registration Number, customer ID, and account number. There is only one number and it is the one shown in My Info.
Do I need my CID to log in?
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No. You log in with your email address and password. The CID is only used to identify your account, usually when you contact support.
I cannot get into Account Management. How do I find my CID?
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Click the arrow to see the answer
Contact our support team at [email protected] and we can look it up for you after verifying your account.