📝 Overview
This guide provides a complete overview of DaySmart Payroll. Including how to configure payroll settings, manage employee commissions, add bonuses or backbar deductions, calculate payroll totals, and review common FAQs.
⚙️ Payroll Settings
These instructions explain how to configure your payroll system, including setting employee inclusion, pay rates, commission options, and deduction preferences.
Click the arrow to learn how to configure payroll settings
Click the arrow to learn how to configure payroll settings
From the Cloud website, go to More → Payroll.
Select Payroll Settings.
Select your Pay Cycle Frequency. This can be set to Weekly, Every 2 Weeks, Every 3 Weeks or Every 4 weeks.
If you provide overtime wages, enable Calculate overtime wages for employees.
Set how many hours an employee needs to reach over either a day, week, or 2 weeks. You can then set the amount their pay will be multiplied by if they do receive overtime hours.
Press Add Criteria to add criteria that the employee needs to meet in order to receive overtime pay.
For calculating commission on products, select whether the commission will be based on the retail price of the product or the profit generated from the product.
Press Save to save your changes.
🧮 Backbar & Bonus Setup
This section guides you through configuring backbar deductions and bonus structures in Payroll Settings. It explains how to assign percentage or flat-rate backbar deductions and create employee bonuses based on fixed bonuses or percentages.
🧴 Backbar Setup
Click the arrow to learn how to set up backbar
Click the arrow to learn how to set up backbar
Go to More → Payroll.
Select Backbar & Bonus.
Use the search option to select the service you would like a backbar deducted from. Backbar is the amount of money used for in-shop supplies.
Determine whether backbar will be applied before or after commission.
Before commission: Pay = (Price - Backbar) x employee's commission % + Bonus.
After commission: Pay = (Price x employee's commission %) - Backbar + Bonus.
Click Save to apply changes.
💸 Bonus Setup
Click the arrow to learn how to set up backbar
Click the arrow to learn how to set up backbar
Go to More → Payroll.
Select Backbar & Bonus.
Use the search option to select the service you would like a bonus applied to.
Choose the bonus amount to be given to the employee in addition to their base commission. The commission given to the employees for services = (Price x employee's commission %) + Bonus.
Click Save to finalize.
💼 Wages & Commission
These instructions show you how to create and assign commission profiles to employees. You’ll learn how to define commission rates for services and products, set tier thresholds, and assign profiles for consistent commission tracking.
🧰 Commission Profiles
Click the arrow to learn more about commission profiles
Click the arrow to learn more about commission profiles
Go to More → Payroll.
Select Wages & Commission.
Click + Add New Profile.
Set the Profile Name for the commission profile.
Set the Service Commission Rate to either None, Fixed Rate or Sliding Scale:
For Fixed rate, simply enter in the commission percentage an employee will receive if they have this profile set.
For Sliding scale, enter in the range of sales that the employee would need to reach and the commission percentage for that range. Press Add More to setup additional ranges. Finally set the value for Sales above $.
Set the Product Commission Rate to either None, Fixed Rate or Sliding Scale:
For Fixed rate, simply enter in the commission percentage an employee will receive if they have this profile set.
For Sliding scale, enter in the range of sales that the employee would need to reach and the commission percentage for that range. Set thresholds if using tiered commissions (e.g., 30% up to $1000, 35% above $1000). Press Add More to setup additional ranges. Finally set the value for Sales above $.
Click Save to store the profile.
Return to Payroll Configuration, select an employee, and assign the new profile in the Select a Profile section.
👥 Employee Wages and Commissions
Click the arrow to learn more about employee wages and commission
Click the arrow to learn more about employee wages and commission
Go to More → Payroll.
Select Wages & Commission.
Select the employee you want to configure wages and commissions for.
If you’ve created a commission profile, select it at the top of the window.
For the hourly rate, choose None or enter a Fixed Amount.
To pay whichever is higher between hourly or commission, enable Hourly Rate or Commission Rate, whichever is higher. If set to No, employees will receive both hourly and commission rates.
Set the Service Commission Rate to None, Fixed Rate, or Sliding Scale:
Fixed Rate: Enter the commission percentage the employee will earn.
Sliding Scale: Define sales ranges and corresponding commission percentages. Click Add More to include additional tiers, and set the Sales Above $ value.
Service Exceptions: If certain services have unique commission rates, click Add Service Exceptions, choose the service, and enter the specific commission, bonus, or backbar values.
Set the Product Commission Rate to None, Fixed Rate, or Sliding Scale:
Fixed Rate: Enter the commission percentage for product sales.
Sliding Scale: Enter sales ranges and percentages, use Add More for additional tiers, and define Sales Above $ thresholds.
Product Exceptions: To set custom product commissions, click Add Product Exceptions, select the product, and enter specific commission, bonus, or backbar amounts.
Click Save when finished setting up the employee’s wages and commission details.
💰 Payroll Calculation & Processing
This section walks you through running payroll, recalculating payroll if changes occur, and safely deleting payroll entries. It includes details on setting date ranges, viewing employee breakdowns, and exporting payroll reports.
💵 Calculating Payroll
Click the arrow to learn how to calculate payroll reports
Click the arrow to learn how to calculate payroll reports
Go to More → Payroll.
Click + New Payroll.
Set your Start Date, End Date, and Pay Date.
Click Calculate.
Review results:
The payroll summary displays columns for Wages, Commissions, Withheld Tips, and Total Pay. For more details on how tips are managed, see our Tips Overview article.
Click Details next to any employee to view a full payroll breakdown.
Click Commission to see commission splits for individual services or sales.
Use Print Summary Report, Print Individual Reports, or Export to File as needed.
To correct errors, adjust payroll settings and click Recalculate.
To remove a payroll, delete the most recent one first.
🔁 Recalculating Payroll
Click the arrow to learn how to recalculate payroll
Click the arrow to learn how to recalculate payroll
From the Payroll screen, select the payroll you need to recalculate.
Select Recalculate in the bottom right corner.
Your payroll will recalculate with the updated payroll settings.
🗑 Deleting a Payroll
Click the arrow to learn how to delete a payroll
Click the arrow to learn how to delete a payroll
Select the most recent payroll from the list. Only the latest payroll can be deleted. To delete an older payroll, you’ll need to remove any payrolls processed after that date.
If you delete a payroll and later re-run it, the new run will use your current payroll settings. As a result, the figures may differ from the original payroll.
Press Delete in the bottom right corner.
Select Delete to verify you wish to delete the payroll.
📊 Viewing Payroll Totals
These instructions explain how to view and generate payroll totals for specific date ranges or full-year reports. You’ll learn how to review employee earnings breakdowns and export or print summary reports for recordkeeping.
Click the arrow to learn how to view payroll totals
Click the arrow to learn how to view payroll totals
Select More → Payroll.
Click View Payroll Totals.
Select Full Year or enter a Custom Date Range.
Click Calculate to view totals.
Use View Details for employee breakdowns.
Click Print Summary or Export to generate reports.
❓ FAQs
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What’s the difference between claimed and withheld tips?
Click the arrow to view the answer
Click the arrow to view the answer
Claimed tips are paid directly to employees and reported as taxable income.
Withheld tips are collected by the business and later distributed through payroll, where taxes are applied.
Why don’t some employees appear when I run payroll?
Click the arrow to view the answer
Click the arrow to view the answer
The employees profile has not been configured under wages & commission.
They have no closed tickets during the payroll date range.
Can I delete a past payroll?
Click the arrow to view the answer
Click the arrow to view the answer
Only the most recent payroll can be deleted. To remove older ones, delete newer payrolls in order until you reach it.
The starting date of the payroll is incorrect, why won’t it let me change it?
Click the arrow to view the answer
Click the arrow to view the answer
Payroll runs off of the last date configured from the previous payroll. If the date is incorrect you will need to delete and recalculate the previous payroll to not include the date you wish to start this one on.